Privacy Policy

Privacy and Security Policy

PLEASE READ THESE TERMS OF THIS PRIVACY POLICY CAREFULLY. BY ACCESSING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS BELOW PERTAINING TO BOTH THIS SITE AND ANY MATERIAL ON IT. THE VALOR FINANCIAL (UK)  LTD GROUP OF COMPANIES RESERVES THE RIGHT TO CHANGE THE TERMS OF ITS PRIVACY POLICY AT ANY TIME WITHOUT NOTICE TO YOU. YOU ARE THEREFORE RESPONSIBLE FOR REGULARLY REVIEWING THE POLICY. CONTINUED USE OF THIS SITE FOLLOWING ANY SUCH CHANGES SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE WITH THE POLICY AND ITS TERMS, PLEASE DO NOT ACCESS THIS WEBSITE.

The Valor Financial (UK) Ltd group of companies understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits ‘Our Site’ (www.valor-financial.uk) and will only collect and use information in ways that are useful to you and consistent with your rights and our obligations under the law. We may add your details to our database if you enter them via this website, but personal information is not required to access most of our website.

This Privacy and Security Policy explains how the Valor Financial (UK) Ltd group of companies collects, maintains, uses, and discloses personal data about you. We are committed to protecting the privacy of all personal information obtained from you, including the data gathered during your visits to our website (www.valor-financial.uk). Personal information will only be used in accordance with this Privacy and Security Policy.

This policy applies to our use of any and all data collected by us in relation to your use of our website. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our website, and you will be required to read and accept this Privacy Policy when using any of our services. If you do not accept and agree to this Privacy Policy, you must stop using our website immediately.

No act of downloading or otherwise copying from our site will transfer title to any software or material from this site to you. The Valor Financial (UK) Ltd group of companies reserves all rights with respect to copyright and trademark ownership of all material on this site and will enforce such rights to the full extent of the law.

The Valor Financial (UK) Ltd group of companies fully respects your right to privacy.

By using our website, you consent to the collection and use of your personal information in the manner set out in this Privacy Policy. Should any changes be made to our privacy policy, we will share them on this page.

By completing the registration process with the Valor Financial (UK) Ltd group of companies, and as a client, you give your consent to opt-in and subscribe to:

• Marketing services that provide you with information regarding products and services offered by the Valor Financial (UK) Ltd group of companies or its partners.
• Opportunities that we believe may be relevant to you.

We may communicate via newsletters, SMS (text) messages, and other electronic communications. If you no longer wish to receive any communication from the Valor Financial (UK) Ltd group of companies, you may opt-out by following the relevant instructions included in each communication. The Valor Financial (UK) Ltd group of companies reserves the right to contact you, even if you have opted out, in cases where such contact is deemed necessary. You can also email us to opt-out at info@valor-financial.uk.

Any information and data gathered, including your personal details—regardless of how they are collected—will be used by us and, on occasion, by companies acting on our behalf for marketing and administrative purposes.

From time to time, we will share relevant information with you related to your interest in our website. This may include invitations to events, as well as details about products and services we offer.

Please note: We will never sell or share your data with any third party.

We may collect information about your computer, including, where available, your IP address, operating system, and browser type, for system administration purposes. Some aggregate information may also be collected—this is statistical data about browsing actions and patterns.

Persistent cookies remain on your hard drive for an extended period and are used only to collect statistical information. Most internet browsers are set up to accept cookies.

If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent, allowing you to choose whether to accept it. However, refusing cookies may impair the quality of the services we provide to you. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.

We may also obtain information about your internet usage through a cookie file stored on your hard drive. Cookies contain information that is transferred to your computer’s hard drive and help us improve our site by enabling us to estimate audience size and usage patterns, store preference data, and deliver a personalised experience. You may refuse to accept cookies by adjusting your browser settings.

The Valor Financial (UK) Ltd. group of companies takes reasonable precautions to protect personal information from loss, theft, misuse, unauthorised access, disclosure, alteration, or destruction. We use physical, electronic, and procedural safeguards to protect personal information and do not store it longer than necessary to provide services or as permitted by law.

Although we implement security measures, absolute information security is not guaranteed. If you wish to remove your data from our systems, please contact our Head of Information at info@valor-financial.uk.

We encourage clients to keep their data up to date. Please contact us to update your information or if you no longer wish to receive communications from us.

This Privacy Statement may be changed without prior notice as a result of the changes in operations within Valor Financial (UK) Ltd group of companies. Therefore, we recommend you regularly check this Privacy Statement.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at info@www.valor-financial.uk

This Privacy Statement may change without prior notice due to operational changes within the Valor Financial (UK) Ltd group of companies. We recommend regularly checking this statement for updates.

We may use technology to track visitor behaviour patterns on our site, including cookies. You can modify your browser settings to prevent tracking. The information collected in this way can be used to identify you unless you adjust your browser settings.

Complaints and Disputes

If something goes wrong, we encourage you to tell us about it.

We are committed to resolving any problems quickly and constructively while continuously improving our standards.

If you wish to raise a concern, please contact the partner handling your matter. If this is not appropriate, please email to complaints@valor-finance.com or send a letter to:

3rd Floor, 45 Albemarle Street, Mayfair, London, England, W1S 4JL

We will review your complaint and respond within 14 days with a resolution proposal.

If we are unable to resolve your complaint, you may contact the Legal Ombudsman:

Address: PO Box 6806, Wolverhampton, WV1 9WJ
Telephone: 0300 555 0333 (or +44 121 245 3050 for overseas calls)
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk

By accessing this site, you agree that the laws of England and Wales will apply to all matters related to its use. In case of a dispute, you agree to the exclusive jurisdiction of the Courts of England and Wales.

For inquiries or additional information, please contact our team at: 📧 info@valor-financial.uk